ONLINE SERVICES
Online services
It is providing information over the internet.
This can provide information to subscribers access to information and this can either be free or paid .
Subscribers can obtain data through searching
Examples of Online services:
-Social media network
-Onlone banking
-Dating
-Educational
-News
-email
Types of Online services
-Educational -this is access to online teaching/learning, school website and online revision.
-Business-this applies to bussiness people who can have conference Online
-Entertainment-one can stream a live game ,radio or watch movies
We too can
It can be enhanced by:
-understand the customer-There are more expectation to the customers
-Allow the customer to say his/views-give a chance a customer to share his opinions Analyse the customers complains-after the customer has given out his view find a way to solve
-Regulatory check on the customers
-Involve and support team members-find ways to increase team work
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